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Cookie Policy

Last updated: 29 July 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and enabling certain website features.

2. How We Use Cookies

Radiant Patch Financial Services Ltd uses cookies to:

  • Ensure our website functions properly
  • Remember your cookie preferences
  • Analyse how visitors use our website
  • Improve our website performance and user experience
  • Provide personalised content and advertisements

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for our website to function properly. They enable basic features like page navigation, access to secure areas, and cookie consent management. Our website cannot function properly without these cookies, and they cannot be disabled.

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year
session_token Maintains your session while browsing Session
csrf_token Security token to prevent cross-site request forgery Session

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page views, bounce rates, and user behaviour. This data helps us improve our website and services.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes unique users 2 years
_ga_* Google Analytics - maintains session state 2 years
_gid Google Analytics - distinguishes unique users 24 hours

3.3 Marketing Cookies

These cookies are used to deliver personalised advertisements and track the effectiveness of our marketing campaigns. They may be set by our advertising partners and help build a profile of your interests.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks user behaviour for advertising 3 months
ads_preferences Stores advertising preferences and targeting information 1 year
marketing_source Tracks which marketing channel led to your visit 30 days

4. Third-Party Cookies

Some cookies on our website are set by third-party services:

  • Google Analytics: Provides website analytics and user behaviour insights
  • Google reCAPTCHA: Protects our forms from spam and abuse
  • Social Media Platforms: Enable social sharing and embedded content
  • Marketing Partners: Help us deliver targeted advertisements

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Cookie Settings

You can manage your cookie preferences at any time by clicking the "Manage Cookies" button below:

5.2 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

Please note that disabling cookies may affect the functionality of our website and your user experience.

5.3 Browser-Specific Instructions

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6. Opt-Out Options

You can opt out of specific tracking services:

  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Online Advertising: Your Online Choices
  • Social Media: Adjust privacy settings on respective platforms

7. Consent and Legal Basis

We process cookies based on:

  • Necessary cookies: Legitimate interest (essential for website functionality)
  • Analytics cookies: Your explicit consent
  • Marketing cookies: Your explicit consent

You can withdraw your consent at any time through our cookie settings or by contacting us directly.

8. Cookie Retention

Cookies are retained for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain until expiry date or manual deletion
  • Consent cookies: Stored for up to 12 months

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated policy on our website.

10. International Transfers

Some of our third-party services may transfer data outside the UK/EEA. We ensure appropriate safeguards are in place through:

  • Adequacy decisions by the UK government
  • Standard Contractual Clauses
  • Other approved transfer mechanisms

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Data Protection Officer
Radiant Patch Financial Services Ltd
123 Financial District
Canary Wharf, London E14 5AB
Email: [email protected]
Phone: +44 20 7946 8274

12. Complaints

If you are not satisfied with how we handle your cookie-related concerns, you can complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Phone: 0303 123 1113

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